Contact
Questions about food or an order?
We reply within one business day. We cannot give medical advice; please ask your vet.
Write to us
Orders, feeding or subscriptions?
Send a message and we will get back to you within one working day.
- Call us+1 555 010 0188
- WhatsApp+8805550100188
- Email us[email protected]
- Visit us48 Alder Lane, Portland, OR 97209, USA
- Opening hoursSupport 09:00 – 18:00 UTC, Monday to Friday
Thank you — we will get back to you soon.
Questions
Before you buy
- How much should I feed?
- Each pack prints a starting amount by weight. Check weight and body shape monthly and ask your vet to fine-tune it.
- Can I skip a subscription month?
- Yes. Skip, swap, pause or cancel in two taps, with no fee.
- Are you a vet?
- No. We are a shop. For health, allergies or special diets, ask your vet first.
- What if my pet will not eat it?
- Tell us within 30 days and we will swap it for another recipe or refund it.